Cure 1: Detect and Repair – for Microsoft Word XP, 2002 or 2003 The different instructions for different versions of Word are below. Use these to fix Microsoft Word so it works with ClaroRead again. If not, please contact Claro Support for more assistance. If either of these steps indicates a problem, then the fixes on this page should help you. Then start Word, type some text, and go back to the toolkit and double-click to run “WordCOMTest.vbs”, which should display the text in the Word document. From the toolkit run the program “WordTest.exe”, which will show a diagnostic report. (Advanced) Download and unzip the Claro Support Toolkit.Press Play: highlighting and reading should proceed from the cursor position, but nothing happens. ![]()
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